New Auto-refund rules engine

Every refund
you're owed, recovered.

Remitto is the operations command center for refunds, claims, and parcel incidents. Detect what carriers owe you, action it in one queue, and reconcile every euro — automatically.

150+ ops teams recover with Remitto Live in under a day
Operations dashboard
12 cases breach SLA in under 2 hours · €18,420 at risk
Northwind Parcels and Soylent Direct account for 7 of them.
Review queue
Open exposure
€1.25M
8.2% vs last week
Breaching SLA
12
4 in < 2h
Auto-approved
248
68% of volume
Avg resolution
4.2h
0.6h faster

Refund volume

Weekly total · this period vs previous
This period Previous

By reason

Closed · 30d

Reconciles with every carrier your business ships with

UPS FedEx DHL GLS PostNord DPD DSV DHL eCommerce
By the numbers

Recovered revenue that used to vanish

1M
Recovered for customers to date
15%
Of shipping spend reclaimed on average
99.2%
SLA adherence across managed queues
4.2h
Median time to resolve a case
Savings calculator

See what Remitto could recover for you

Plug in your shipping numbers. We'll estimate the refunds hiding in your carrier invoices — before you connect a thing.

€5k€500k
parcels
500120k
15.0%
5%25%

Express-heavy shippers typically recover 12–18% of spend.

Estimated recovery
€0
recovered per month
Refundable claims
flagged & filed automatically
0
Book a demo

No cure, no pay — you only pay the €20 claim fee when Remitto recovers.

How it works

Three steps from blind spot to recovered revenue

No spreadsheets, no carrier portals, no manual claim forms. Connect once and Remitto runs the recovery loop continuously.

1

Connect

Link your carrier accounts and shipping data with read-only access. Live in minutes — no engineering lift required.

2

Detect

Remitto watches every shipment against carrier SLAs and your contracts, flagging refundable incidents the moment they occur.

3

Recover

Claims are filed, tracked, and reconciled automatically. You approve the edge cases; Remitto recovers the rest.

The product
01

See exposure at a glance

Open cases, SLA health, and the next best action — above the fold. Know exactly where money and time are leaking before stand-up.

02

Action a dense queue

A scannable, filterable table built for power users. Bulk-approve, reassign, or escalate dozens of cases without leaving the keyboard.

03

Resolve with full context

Every case carries its shipment timeline, carrier data, and audit trail — so the decision is obvious and defensible.

Operations dashboard
Open exposure
€1.25M
8.2%
Breaching SLA
12
4 in < 2h
Auto-approved
248
68%
Avg resolution
4.2h
0.6h

Refund volume

Weekly · vs previous

Carrier health

Open & breaches
Work queue
Refund High priority
CaseAccountStatusCarrierAmountSLA
RFND-4820 · Northwind Parcels
Breached

Case details

Audit timeline

Built for operators

Everything a recovery team runs all day

Dense where it needs to be, calm where it counts. Remitto is designed for the people living inside the queue, not occasional visitors.

Operations dashboard

Open exposure, SLA health, work queues, and the next best action — your north-star view, above the fold and counting up in real time.

Live KPIsSLA radarCarrier health

Work queue

A filterable table built for bulk action — approve, reassign, escalate dozens at once.

Command palette

⌘K to navigate, act, and jump to any case without touching the mouse.

Auto-refund rules

Set thresholds and approval logic. Remitto resolves the routine, surfaces the exceptions.

Audit timeline

Every action, note, and carrier event on one defensible, timestamped trail.

Trust & security

Built to move money, held to the standards that demands

Read-only carrier connections, encryption in transit and at rest, and a complete audit trail on every case. Your finance and security teams will be comfortable on day one.

AES-256
Encrypted at rest
GDPR
EU data residency
SSO & SAML
Role-based access

Time is money.
Start recovering it.

See your own recoverable exposure in a 30-minute walkthrough. Connect a carrier account and Remitto will show you what you're owed.